Online School Management Training For Language Schools
Sales & Marketing Training
Increase your sales and improve your marketing up to speed with our online training.
Course Content:
Understanding your customers
Defining your ‘secret sauce’ and sales promise
Managing sales funnels
Marketing and reducing the cost of acquisition
Managing lead sources
SEO for language schools
Pricing and discounts
Creating a suite of products
Managing sales and marketing teams
Sales and marketing Key Performance Indicators (KPIs)
Customer Service Training
Learn how to effectively manage your customer service and increase retention.
Course Content:
Customer service blueprinting
Communicating with students and parents
The role of the teacher in customer service
Implementing helpdesks and communications channels
Dealing with complaints
Driving retention
Measuring retention and satisfaction
Customer service KPIs
Teacher Quality Management Training
Manage your teacher quality successfully. Ideal for both online and offline schools.
Course Content:
What makes a good teacher? A management perspective
Assessing teachers
Customer perspectives on teachers
Giving feedback to teachers
Building teacher quality metrics
Managing employees and independent contractors
Building training systems
How to train teachers to be engaging in an online classroom
Teacher Recruitment Training
Recruit the best teachers while keeping costs low.
Course Content:
Marketing for teachers and recruitment channels
Managing an efficient recruitment funnel
Managing the teacher lifecycle
Effective interview practice
Understanding independent contractors
Improving teacher retention
Operations Management Training
Create an efficient and growing language school.
Building or buying a Learning Management System (LMS)
Integrating systems
Understanding agile development
Teacher communications systems
Efficient scheduling
Managing teacher attendance